Collab Citizen App
Tired of making phone calls to report problems? Search for the green Collab Citizen icon on your phone and download the app to report issues like potholes, broken street lights, or water leaks. Available here
FIRE SEASON WARNING!
BE SAFE. BE VIGILANT.
Surely, no-one needs to be reminded just how devastating wildfires can be. All it takes is one spark; the southeaster will do the rest.
Nevertheless, as is custom at the onset of the fire season, we yet again urge residents to make sure that the necessary precautionary steps are taken to safeguard their properties and appeal to everyone to remain on high alert for the duration of the fire season.
On your property:
• Cut back overhanging tree branches
• Clean the gutters
• Remove shrivelled shrubs any other plant debris
• Get rid of unnecessary rubble
In the event of a fire, it is essential to allow emergency vehicles immediate and unhindered access. Be sure to keep the roads clear by avoiding unnecessary travel near active zones and refraining from “sightseeing” during mop-up operations.
Should you see any signs of smoke or a fire, call Fire & Rescue on 028 312 2400 immediately. Early reporting can make all the difference.
Not Sure Which Ward You're In?
Not sure which of Overstrand’s 14 wards you live in or who your ward councillor is?
No problem – we’ve made it easy for you to find your ward and connect with your local representatives.
Use the interactive map to view ward boundaries and access key information relevant to your area.
If you scroll down, you’ll find your ward committee members and the organisations they represent. You will also see the IDP priorities, budgeted capital projects, and upcoming plans in the Spatial Development Framework for your own ward.
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Know your Ward, Know your Councillor
Handling Bills from Abroad?
Many South Africans abroad assist elderly parents back home – including keeping an eye on municipal bills. A sudden spike in charges can be stressful, especially if you’re unable to call the municipality directly.
Fortunately, there are easy alternatives:
- Email: enquiries@overstrand.gov.za
- Use the Collab Citizen App from anywhere in the world.
The app lets you log service requests, track queries, and book services like water tankers.
Look for the green Collab Citizen icon in your app store.
For a step-by-step guide, visit:
www.overstrand.gov.za/overstrand-collab-citizen-app
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Register on the Supplier Database
Overstrand Municipality relies on reputable businesses to deliver high quality services and products. We invite all qualifying local businesses that haven’t yet registered to join our supplier database and be considered for future opportunities.
To do business with government, suppliers must first register on the Central Supplier Database at https://secure.csd.gov.za/Account/Register. You’ll need:
• SA barcoded ID
• Tax-compliant status PIN (SARS)
• Bank account
• Professional registration (if applicable)
• B-BBEE certificate (if applicable)
After registering, complete the Overstrand supplier form at overstrand.gov.za and return it to our Supply Chain Unit.
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Who We Are
Local government is the engine of basic service delivery. Municipalities are charged, among other things, with ensuring the provision of basic municipal services (i.e. water, sanitation, refuse removal, electricity and municipal roads) to communities in a sustainable manner, promoting social and economic development, as well as a safe and healthy environment.
Overstrand Municipality is situated in the Overberg District of the Western Cape Province and covers the areas of Hangklip-Kleinmond, Greater Hermanus, Stanford and Greater Gansbaai. The administrative head office of the Municipality is situated in Hermanus.
We strive to be professional and transparent in our dealings, and to maintain the highest possible service standards.
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Projected Population 2024
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MUNICIPAL SERVICES
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Overstrand Municipality providing a wide range of online services to residents.
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OVERSTRAND MUNICIPALITY IS ON THE COLLAB CITIZEN APP
We invite residents to make use of the Overstrand Collab Citizen Mobile App to report and track service requests.
Download today from the Google Play Store, Apple App Store as well as Huawei App Gallery.
Should you need assistance to register or to use the mobile application, please send an email to citizenapp@overstrand.gov.za or phone 028 313 8000.
Municipal Events & Meetings
What's going to happen in the Overstrand in the upcoming days. Don't miss anything.
Explore the Magical Overstrand Region
Overstrand Municipality Contact Info
Connect With Us
Mondays – Thursdays 07:45 – 13:00 & 13:30 – 16:30
Fridays 07:45 – 13:00 & 13:30 – 15:15
Mon – Fri: 07:45 – 13:00 & 13:45 – 16:30
Cashiers: 08:00 -13:00 & 13:45 – 15:00
Mon – Fri: 8:00 am – 16:30 pm
Magnolia Street, Hermanus 7200
P.O Box 20, Hermanus 7200