All rates halls and pay point offices in Hermanus, Gansbaai, Stanford and Kleinmond are once again open to the public for payment of municipal accounts and pre-paid electricity.

Strict social distancing measures will apply and remember your face mask.

The operating hours during the Covid-19 lockdown will be as follows:

HERMANUS ADMINISTRATION: Mondays to Fridays: 08:30 - 15:30*

GANSBAAI-STANFORD ADMINISTRATION:  Mondays to Fridays: 08:00 - 15:30 with a lunch break between 13:00 – 13:45

HANGKLIP-KLEINMOND ADMINISTRATION:  Mondays to Fridays: 08:00 - 15:30 with a lunch break between 13:00 – 13:45

While this means residents can once again pay their accounts at the cashiers, we would like to encourage those who can, to make use of the online options instead.

EFT account payments can be made into the following bank account:

  • Nedbank Account Number 1190136899
    Type of account: Current Account
     Universal Branch Code: 198765
     Branch: Inland Garden Route (Please note that this IS the correct reference for Overstrand  Municipality)
     SWIFT Code: NEDSZAJJ
    Reference: The payment must include the 12-numerical digit account number as the reference.

Payments can also be done online through Pay@ and Easy Pay systems and online banking options that are available (select the municipality as a bank-listed beneficiary).

Balance, general account queries and request for duplicate invoices of accounts can still be made by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Alternatively phone the OVERSTRAND SWITCHBOARD number on 028 313 8000 for general enquiries such as municipal accounts, progress with the approval of building plans etc, or phone Kleinmond Administration 028 271 8400; Hermanus Administration 028 313 8000/8111; Stanford Administration 028 341 8500; Gansbaai Administration 028 384 8300

Pre-paid electricity can be bought via your cell phone (download the app from the play store) or from your banking app or online (home.ontec.co.za). Should you need assistance, phone Ontec at 0861 220 244 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

Tokens are also available at retailers Pick ‘n Pay, Checkers and Spar as well as garages (Engen) and various other outlets.

* The later starting time of the Hermanus cashiers, will allow municipal officials to be screened and give them time to sanitise their offices before seeing members of the public.