Tips for Managing Your Municipal Account

Tips for Managing Your Municipal Account

  • Check your municipal statement regularly.
  • Take your own meter readings, preferably on the same day each
    month, and submit those readings via the Collab Citizen app. Be sure
    to state your account or erf number and to attach a legible shot of the
    actual meter reading.
  • Remember, Overstrand Municipality banks with ABSA!
  • When making EFT payments, the RECIPIENT is Overstrand Municipality
    (not to be confused with Overberg District Municipality).
  • Also, be sure to always use the correct reference number to avoid
    misallocated payments or penalties.
Previous Rollout of AARTO in Overstrand set for April 2026

Mondays – Thursdays 07:45 – 13:00 & 13:30 – 16:30
Fridays 07:45 – 13:00 & 13:30 – 15:15 

Mon – Fri: 07:45 – 13:00 & 13:45 – 16:30
Cashiers: 08:00 -13:00 & 13:45 – 15:00

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