Overstrand Municipality is aware of power outage throughout the Overstrand.
Please be patient as Eskom technicians are still trying to find the cause of the problem.
No estimated time of restoration is yet known.
Residents are encouraged to download the Chatbot Alfred app to report faults or to follow up (https://alfred.eskom.co.za/chatroom/).
Remember, when many affected customers report the problem, it will naturally receive a higher priority.
Eskom relies on the report/reference of just one complainant, it may seem that the fault is a single customer issue.
Always include a valid account number, erf/stand number or meter number for effective service delivery.
The following reference numbers can be used by Overstrand Municipal account holders to follow up on faults:
- Hermanus- 669367179
- Gansbaai- 669380157
- Stanford- 669370974